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Uniphore Software Systems

Uniphore Software Systems

How Speech Recognition Technologies Can Help Your Brand to be Digitally Omnipresent

Technology in contact centers evolves based on two primary factors: what enables a more seamless customer experience and what decreases the…

Nov 2, 2017

Nov 2, 2017

Uniphore Software Systems

Why Tackling Online Fraud is Important for Contact Centre Operations Today

For all its positive attributes as a game changer in the digital world, technology also has a dark underbelly to it. Growing advancements…

Oct 12, 2017

Oct 12, 2017

Uniphore Software Systems

6 ways auMina and amVoice can help your organization combat online fraud

To brace against online fraud involving call center operations, enterprises are ensuring their call center defense is more secure. Evolving…

Sep 26, 2017

Sep 26, 2017

Uniphore Software Systems

What’s buzzing in the Online Fraud Prevention Industry

Online frauds not only impact enterprises and governments but also increase the risk quotient for the common man. Preventing such cyber…

Sep 13, 2017

What’s buzzing in the Online Fraud Prevention Industry

Sep 13, 2017

Uniphore Software Systems

Latest Trends and News: Credit Collections Industry

Debt collection is today as much an important driver for increasing revenues as actual sales. Enterprises are adopting new trends and…

Aug 29, 2017

Aug 29, 2017

Uniphore Software Systems

Speech Analytics to Identify and Prevent Misselling of Financial Products — auMina to the Rescue

Over the last few weeks, banks have been facing the heat from Reserve Bank of India (RBI) and other regulatory agencies. Banks and…

Aug 18, 2017

Aug 18, 2017

Uniphore Software Systems

Why Scaling is a Challenge in Speech Recognition without AI and ML

Speech Recognition is today one of the most widely used technologies in multiple offerings. From conversational chatbots and Speech…

Aug 8, 2017

Why Scaling is a Challenge in Speech Recognition without AI and ML

Aug 8, 2017

Uniphore Software Systems

Decoding Contact Center Interactions: A Gold Mine in Business Intelligence

Customer relations can either make or break an enterprise’s profitability. Since customers are increasingly opting for the digital route to…

Jul 25, 2017

Decoding Contact Center Interactions: A Gold Mine in Business Intelligence

Jul 25, 2017

Uniphore Software Systems

How auMina — Speech Analytics tool is Perfectly Placed to Increase Your Sales Velocity

Breaking the glass ceiling of mere grievance resolution, contact center interactions between customers and agents have emerged to become a…

Jul 21, 2017

How auMina — Speech Analytics tool is Perfectly Placed to Increase Your Sales Velocity

Jul 21, 2017

Uniphore Software Systems

Uniphore Software Systems

Speech analytics for Business Insights and Customer Experience, Virtual Assistant & Voice Bio-metrics for Enterprise. www.uniphore.com

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