Before You Hire A Carpet Cleaning Company…
…Here Are 6 Questions to Ask Any Frederick, Maryland Carpet Cleaning Service Provider
When you are choosing a Carpet Cleaning Service Provider to hire, it’s important to understand what type of questions to ask that will ensure you choose the best candidate for the job.
However, it can be difficult to know what to ask when you know nothing about carpet cleaning. Here are some questions you can ask…
1) Are your Techniques current?
Not only should you ask if your carpet cleaning contractor is aware of the most modern cleaning solutions, but you should ensure that they have the right credentials. A business license is different from a carpet cleaning certification that ensures the carpet cleaning company to call him or herself a professional carpet cleaning specialist. It is a good idea to ensure that your carpet care expert has the certification that they need.
2) Are you truly experienced?
This means that the company has a solid track record of cleaning carpets for more than 5 years.
3) Do you have liability insurance?
It’s very important that your carpet cleaning contractor answers this question in the affirmative. Typically, liability insurance is purchased based on the average cost of the jobs that the carpet cleaning service provider will do over the course of a year. There are several different types of liability insurance that the contractor must choose from. Ask them for details to ensure that they are covered in the event something goes wrong on your job.
4) Do you offer free written estimates?
Many carpet cleaning specialists will offer free estimates but still charge a travel fee to go to the site. Be sure to ask whether travel to the site is free so that you’re not surprised with a bill for something you thought was free. The best way to cover all the bases is to ask, “Do I need to pay ANYTHING for this estimate”?
5) Do you charge a fixed rate, or do you use some other method?
Some carpet cleaning companies charge hourly and some charge a fixed rate. An hourly fee can be scary because you don’t know how long it is going to take the carpet cleaning team to do the job. If your carpet cleaning expert charges hourly, you can ask them if they can limit the number of hours it will take to avoid invoice shock.
6) Is your work guaranteed?
Ask the carpet cleaner if their work is guaranteed and if they offer any warranties — this is important. This way, you know whether they stand by their work. Typically, the work should be guaranteed for a certain amount of time and the solutions used should come with their own warranties from the manufacturer.
Asking the right questions and then listening for the right answer is an important part in ensuring that you find the right carpet cleaner to do your job. Without knowing what to ask you might end up with problems that could have been avoided.
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