UsabillaHow to Use BI to Boost Customer-Centricity: a Deep Dive by RolesIn this final blog, we examine how BI is applied for informed decision making in the various roles of CX Analysts, Marketing, Customer…May 24, 2019May 24, 2019
UsabillaHow a User Feedback Company Benefits from BI — Usabilla BlogIn this blog, we dive deeper into how Usabilla uses BI and how the team was set up, including the challenges and benefits.May 15, 2019May 15, 2019
UsabillaDiving into Business Intelligence with our Software Engineer: a Series — Usabilla BlogThis is an introduction to our BI Blog Series. We’ll cover the basics of BI, how our own team got a BI program up and running, and how…May 8, 2019May 8, 2019
UsabillaDesign Principles: Finding Them, Writing Them and Living Up to ThemAbout the series: User-Centric Mindsets Product Design and the people behind it are the bread and butter to great user experiences for…May 3, 2019May 3, 2019
UsabillaRedesigning Usabilla’s Feedback FormAbout the series: User-Centric Mindsets Product Design and the people behind it are the bread and butter to great user experiences for…Apr 22, 2019Apr 22, 2019
UsabillaAccessibility in UX DecisionsAbout the series: User-Centric Mindsets Product Design and the people behind it are the bread and butter to great user experiences for…Mar 14, 2019Mar 14, 2019
UsabillaUser-Centric Mindsets: An Interview with our Product DesignerAbout the User-Centric Mindsets series: Product Design and the people behind it are the bread and butter to great user experiences for…Mar 14, 2019Mar 14, 2019
UsabillaTop 5 Digital Experience Trends for 2019As customer engagements shift rapidly to digital channels, 2019 will be a critical moment for brands to adapt. Business leaders will be…Jan 23, 2019Jan 23, 2019
UsabillaWhy Social Media Can’t Replace a Voice of Customer SolutionSocial media is an excellent place for a business to engage with its market. You can attract followers, build an audience, and share…Jul 18, 2018Jul 18, 2018
UsabillaDesign to Convert: 5 Ways to Improve eCommerce ConversionYou’ve likely heard the statistics: 80% of companies believe they offer a “superior” customer experience, but only 8% of their customers…Jul 17, 2018Jul 17, 2018