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Usabilla

How to Use BI to Boost Customer-Centricity: a Deep Dive by Roles

In this final blog, we examine how BI is applied for informed decision making in the various roles of CX Analysts, Marketing, Customer…

8 min readMay 24, 2019

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How to Use BI to Boost Customer-Centricity: a Deep Dive by Roles

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Usabilla

How a User Feedback Company Benefits from BI — Usabilla Blog

In this blog, we dive deeper into how Usabilla uses BI and how the team was set up, including the challenges and benefits.

6 min readMay 15, 2019

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How a User Feedback Company Benefits from BI — Usabilla Blog

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Usabilla

Diving into Business Intelligence with our Software Engineer: a Series — Usabilla Blog

This is an introduction to our BI Blog Series. We’ll cover the basics of BI, how our own team got a BI program up and running, and how…

8 min readMay 8, 2019

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Diving into Business Intelligence with our Software Engineer: a Series — Usabilla Blog

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Usabilla

Design Principles: Finding Them, Writing Them and Living Up to Them

About the series: User-Centric Mindsets Product Design and the people behind it are the bread and butter to great user experiences for…

7 min readMay 3, 2019

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Design Principles: Finding Them, Writing Them and Living Up to Them

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Usabilla

Redesigning Usabilla’s Feedback Form

About the series: User-Centric Mindsets Product Design and the people behind it are the bread and butter to great user experiences for…

9 min readApr 22, 2019

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Redesigning Usabilla’s Feedback Form

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Usabilla

Accessibility in UX Decisions

About the series: User-Centric Mindsets Product Design and the people behind it are the bread and butter to great user experiences for…

7 min readMar 14, 2019

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Accessibility in UX Decisions

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Usabilla

User-Centric Mindsets: An Interview with our Product Designer

About the User-Centric Mindsets series: Product Design and the people behind it are the bread and butter to great user experiences for…

5 min readMar 14, 2019

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User-Centric Mindsets: An Interview with our Product Designer

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Usabilla

Top 5 Digital Experience Trends for 2019

As customer engagements shift rapidly to digital channels, 2019 will be a critical moment for brands to adapt. Business leaders will be…

4 min readJan 23, 2019

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Top 5 Digital Experience Trends for 2019

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Usabilla

Why Social Media Can’t Replace a Voice of Customer Solution

Social media is an excellent place for a business to engage with its market. You can attract followers, build an audience, and share…

4 min readJul 18, 2018

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Why Social Media Can’t Replace a Voice of Customer Solution

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Usabilla

Design to Convert: 5 Ways to Improve eCommerce Conversion

You’ve likely heard the statistics: 80% of companies believe they offer a “superior” customer experience, but only 8% of their customers…

9 min readJul 17, 2018

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Design to Convert: 5 Ways to Improve eCommerce Conversion

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Usabilla

Usabilla

We're a SaaS company in the heart of Amsterdam that loves #feedback almost as much as we love coffee. You should join us: jobs.usabilla.com

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