UsermindWhy Integration Won’t Solve Your Customer Experience ProblemThe integration platform-as-a-service (iPaaS) market is expected to top nearly $3 billion in the next four years — a huge number.Feb 6, 2017Feb 6, 2017
UsermindHow to Tell if You’re a CRO or a VP of SalesThe role of Chief Revenue Officer is gaining traction — especially in startups and innovative Silicon Valley companies. More than just a…Nov 10, 2016Nov 10, 2016
UsermindHow to Solve the CIO’s Dilemma: Build Systems to Support End-to-End Customer ExperienceThere’s been a lot of hand-wringing in the last couple of years over the perceived decline of the CIO’s strategic role.Aug 26, 2016Aug 26, 2016
UsermindOptimizing Customer Experience: Why Mapping your Customer Journey isn’t EnoughMapping your ideal customer experience is a great start, but it’s not even half of one battle you’ll need to fight to win the greater war…Aug 22, 2016Aug 22, 2016
UsermindUsing Data Relationships to Generate Big InsightWhy is it so hard to get value out of big data? Maybe you just haven’t found the right relationship(s) yet. Here’s how we consolidate…Aug 10, 2016Aug 10, 2016
UsermindWhat We Talk About When We Talk About BizOpsBefore we define BizOps, it’s helpful to define “Business Operations.” Wikipedia sums it up as “the execution of your business plan: the…Jul 18, 2016Jul 18, 2016
UsermindHow Business-Led IT Drives Better Adoption, Integration, and InnovationThe explosion of SaaS has fundamentally shifted buying and selling in the technology industry. Buyers have thousands of vendors to choose…Jul 15, 2016Jul 15, 2016