Source

A bot is a software application that performs automated task and chatbots come under the category of bots that live in various chat platforms. A chatbot can converse with humans so the idea of conversation is primary to a chatbot.

Essentially chatbots are of two types:

Command based: Chatbots that function on predefined rules and can answer to only limited queries or questions. Users need to select an option to determine their next step.

Intelligent/AI Chatbots: Chatbots that leverage Machine Learning and Natural Language Understanding to understand the user’s language and are intelligent enough to learn from conversations with their…

Utor AI

Handcrafted chatbots for Businesses. www.utorai.com

Get the Medium app

A button that says 'Download on the App Store', and if clicked it will lead you to the iOS App store
A button that says 'Get it on, Google Play', and if clicked it will lead you to the Google Play store