Susan Culkin
Proud mommy (mom). Always looking for the chance to both teach and learn every single day. Just a duck (calm on the surface, scrambling madly below).
Medium member since September 2019
Highlighted by Susan Culkin
From Going from UX to service design; the stark honest truth no one will tell you by Erik Flowers
Service design is the norm in European nations, and there are plenty of places that embrace it and staff it well that are not tech companies. They are service companies. Healthcare, education, government, transportation. Service designers who have never touched a wireframe in their life.