Mithun PatelOptimizing Retail Performance: Holt-Winters Forecasting in a Retail Customer FlowSummary: “This article introduces Holt-Winters forecasting as a valuable tool for managing a retail store, emphasizing its significance in…4d ago4d ago
Mithun PatelThe Intersection of Cost-Benefit Analysis and Workforce ManagementSummary: Cost-benefit analysis guides workforce management decisions by weighing costs like hiring and technology investments against…Mar 26Mar 26
Mithun PatelJourney of Building a Portfolio Website Without a Computer Science BackgroundSummary: In the journey of creating my website, www.mithunpatel.ca, without a computer science background, I embraced self-learning and…Mar 8Mar 8
Mithun PatelThe Broken LadderSummary: “The Broken Ladder” unfolds the story of Victor Reddy, an architect whose career faced repeated setbacks and rejection despite…Nov 21, 2023Nov 21, 2023
Mithun PatelUnlocking Organizational Potential: The Role and Importance of Data StrategistsIn today’s data-driven world, information is often referred to as the new oil. It’s a fitting analogy, as data has become a valuable…Oct 29, 2023Oct 29, 2023
Mithun PatelLeveraging SciPy for Sustainable Environmental Waste ManagementEnvironmental waste management is a critical concern in today’s world, with the ever-increasing need to minimize the impact of waste on our…Oct 22, 2023Oct 22, 2023
Mithun PatelOperationalizing Workforce Management Practices: Reinforcing Change Management through Effective…Effective workforce management is crucial for organizations to optimize productivity, reduce costs, and maintain a competitive edge…Jul 3, 2023Jul 3, 2023
Mithun PatelEmbracing Innovation: Early Success for Start-up Contact Centers with Non-Traditional Workforce…In the rapidly evolving world of customer service, contact centers play a crucial role in bridging the gap between businesses and their…Jun 26, 2023Jun 26, 2023
Mithun PatelCalculating the Cost of Calls Early in Contact Centres: Pros and Cons of Communicating this…Effective communication is essential in contact centers for maintaining operational efficiency and maximizing customer satisfaction. One…Jun 19, 2023Jun 19, 2023
Mithun PatelThe Significance of Six Sigma Certifications for Workforce Management Professionals and Their Role…Workforce management plays a pivotal role in the smooth functioning of contact centers, where the efficient allocation of resources…Jun 12, 2023Jun 12, 2023
