Over the past 2.5 years we’ve been doing tons of Google Design Sprints. Although we generally stuck to Jake’s initial outline, we experimented quite a bit along the way. We jotted down 7 learnings to help you get the best out of your design sprint. — Side note: in this article we assume that you’re familiar with the basic principles and the outline of the Google Design Sprint methodology.

Like we said before, doing voice research is very much different from usual forms of user research. Last time (read pt. 1 of this article here), we shared tips and tricks on the pretest and the observation of your voice research. …

Doing voice research is very much different from usual forms of user research. And yes we’ve learned it the hard way. We’ve turned our experiences into some tips and tricks. Some of the them might seem obvious, but believe us, they’re not. Use them to your advantage :) Pretest Take time…

It is only fair to say that ‘voice’ has arrived. Voice assistants are popping up everywhere. And we, at Valsplat, believe in the technology. However, to us the voice trend is bigger than voice. It is about intertwining digital interactions with natural behavior. Or, giving people a frictionless natural way…

Creating a style guide for AF KLM Cargo — Air France KLM Martinair Cargo (or AF KL Cargo) is a major player in the air cargo industry. Through the combined capacity of three airlines, the company transports a wide variety of goods to places all over the world, both via passenger and full freighter aircraft. …

Pokémon Go is amazing. Everywhere in the world, millions of people go outside, explore their surroundings and meet like-minded monster hunters. It’s the first time augmented reality has been applied to create a succesful, lasting and engaging experience. It’s like nothing else! Unfortunately, its UX design could definitely be better…

As UX specialists we often tend to focus on the U in UX. But what about the business side of things? How to integrate the user experience with a business’s objectives? A story about experience design strategy. At Valsplat we help our clients to design valuable digital products and services…

We know there’s a large gap between what people say and what they do. Since people make most of their decisions unconsciously, they’re often unaware of their everyday choices. …

Funda is an online platform for real estate in the Netherlands. Just recently, they launched a major redesign of their website. It includes the biggest changes since their initial launch in 2001. With a leading position in the market, more than 3 million unique visitors each month, and house seekers…