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How to Spot the Mistakes That Even Million-Dollar Business Owners Make, And Why a Business Coach Sees Them First

3 min readAug 25, 2025
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Vanessa Norman Coaching

Hitting seven figures can make you feel untouchable, but what got you to a million isn’t enough to take you further. Revenue growth and a heavier workload can often leave the team scrambling while management resists expanding systems and hiring more staff. Without the systems in place, microfractures in the business start to appear, it becomes difficult to identify whether the growth magnified problems that were already there, or whether the systems weren’t in place for the business to hit its next target.

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Common Mistakes Million-Dollar Owners Still Make

Scaling Without Systems — Scaling too fast exposes weaknesses in your system. If you don’t have the right support in place, this can feel overwhelming but when you have a business coach, these weaknesses become opportunities, ways to improve the structural integrity of the business. The result? The owner becomes the bottleneck and the workplace culture is compromised by constant firefighting instead of smooth operations.

Staying in “Doer Mode” — There’s nothing like crisis mode to keep the owner of the business in ‘doing mode’. Without a leader that is making plans for the future of the business and actively strategising beyond ‘today’, the future remains a wait-and-see situation focused on day-to-day survival. You know this is you if team members don’t seem empowered, growth has slowed, and the owner is hitting burnout.

Chasing Sales, Forgetting Profit — Here’s a dirty little business secret — big revenue hides poor margins. It’s easy to confuse ‘busy’ with ‘success’. When you’re working crazy hours and you see the revenue coming in, it’s easy to believe all is well but a coach will come in and look at your margins and give you the reality check you need about making profit.

Ignoring Burnout — We live in an age where burnout is a badge and being busy is confused with being important. As a business coach, one of the first things I do when I come into a new business to help, is to spot burnout. There are telltale signs when the business owner is taking too much strain. We need to remember why we got into business, its there to fund happiness in life, not to become life. Reversing burnout will benefit the entire business, seeing the business owner rest and reclaim more energy leads to stronger leadership abilities and better decision making skills.

Why Business Coaches See It First

A business coach has the advantage of looking at your business from the outside. They’re not emotionally attached to past decisions, so they can see problems you might miss. Because they work with many different businesses, coaches quickly recognise patterns and warning signs that feel ‘normal’ to you. They also hold you accountable, pushing past the excuses you’d usually let slide, and bring a fresh perspective that challenges habits you’ve outgrown. Most importantly, a coach helps you focus on long-term sustainability, not just short-term wins, so your business can grow without breaking you in the process.

Check Yourself: Are You Missing These Signs?

Are your systems keeping up with your growth?

Are you leading your team or still doing everything yourself?

Do you really know your profit margins, or are you just looking at revenue? Most importantly, are you energised, or running on fumes?

If any of these feel off, it’s a clear sign that your business might be running ahead of you, and it’s time to get an outside perspective.

The Takeaway

Even million-dollar businesses make simple mistakes, and at this level, those mistakes can be costly. A business coach helps you spot blind spots, tighten systems, and grow without burning out. A business coach helps you to build a business that works smoothly, sustainably, and keeps you in control along the way.

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VanessaNorman
VanessaNorman

Written by VanessaNorman

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Business coach, mum of 4 & lavender-oil enthusiast. I help NDIS providers grow with confidence—while sneaking in swims, massages & plenty of fun

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