Varinder Saini

Service Transitions — As a conversation narrows to a particular task, service transitions help surface new sets of actions and capabilities through keyboard conventions.

To make these predictions, SLI leverages the work graph: the highly-structured network of communication that takes place inside Slack. This graph captures the important connections between the people you message, the channels you interact in, and the kinds of files and apps you use most. Understanding these relationships is central to SLI’s larger mission: in the same way that Google captures the web graph to power search and Facebook leverages the soci…