Maintaining design systems with proper user research

Image source: http://4smartminds.com/en/about-us/forschung/
  1. Automatic collection of quantitative data;
  2. Questionnaires for quantitative and qualitative data collection;
  3. Qualitative data collection with user interviews;
  4. Participatory workshops for qualitative data collection;
  5. Triangulation or using multiple methods for the research.

Automatic collection of quantitative data

Example of gathered data about the components’ volume of usage.

Questionnaires for quantitative and qualitative data collection

Qualitative data collection with user interviews

Participatory methods for qualitative data collection

  1. How the process happens, what are its stages;
  2. Who are the actors at each of the stages;
  3. What are the product features and complementary tools these actors use to run the process.
Schema of the canvas offered to the workshop participants.

--

--

Get the Medium app

A button that says 'Download on the App Store', and if clicked it will lead you to the iOS App store
A button that says 'Get it on, Google Play', and if clicked it will lead you to the Google Play store