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All too common story: you buy a CPQ system from a leading vendor but your implementation ends up largely custom code. We’ve seen implementations where the CPQ product is barely used and 60–90% of the solution is custom code. You start to wonder why you bothered with a vendor when you could have used your IT team to create a custom application that solves your problem — without all the hassle of learning — not to mention paying for — a vendor technology.

And let’s state this clearly: going outside the product with custom code is a very bad practice…


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