“I want to quit! I can’t take this crap any more!” said Karla, her face writ with frustration and anger. I leaned forward. It was very unlike Karla to lose her cool like this. “These are strong words,” I said. …

This is the story of the incredible resilience of a 45 year old woman, struck by a tragedy in the prime of her life. Why this story? You may recall that in #ceochronicles article # 20, we asked, ‘What qualities make up a perfect employee?’ We agreed that the four…

This week, I was to write about the fourth weapon in the PERRfect Employee’s arsenal — Resilience. However, we are in a dire situation where the whole world needs resilience. Countries, communities, companies, individuals across the globe are in the thrall of a pandemic. Borders are being shut down, jobs…

In #ceochronicles article # 20, we asked, ‘What qualities make up a perfect employee?’ We agreed that the four main qualities of a PERRfect employee are - Now that we have identified these qualities, you asked me - What are the components of Reliability? How can I be (and be…

In #ceochronicles article 22, we began our discussion on Emotional Intelligence (EI) and Emotional Quotient (EQ). We met Peter and Paul and saw how differently they reacted to the same situation. We discussed the definition of Emotional Intelligence and how this quality can change our lives for the better. While…

In #ceochronicles 20th article, we asked, ‘What qualities make up a perfect employee?’ We listed out the four main qualities of a PERRfect employee are - Once we identified these qualities, you asked, sometimes nicely and sometimes impatiently, Many years ago, I asked these very same questions! …

In the previous #ceochronicles article, we asked, ‘What qualities make up a perfect employee?’ We listed out the four main qualities of a PERRfect employee are - Proactivity Emotionally Intelligence Reliability, and Resilience After reading the article, you asked me - How do you define a Proactive Employee? How can…

The Gang Of Four (and the Mystery of the PERRfect Employee) “Wow, I love this Japanese scotch,” said Chow Yen, “It is so smooth.” “I am really glad.” said Anders. “I find it amazing, but I was not sure if you would like it, too.” Faizal sipped on his orange juice. “Okay, whose turn…

“What we want is a place to call our own,” says Ashwini, “a workplace that is inclusive and fair”. Ashwini is a relationship manager in a bank. Her office is in one of several floors the bank occupies in a high rise building in the financial centre. We’ve known each…