Customer engagement goes beyond the sales journey; it is about the way a brand or business establishes a relationship with its customers — prior to, during, and post-sales — to build brand loyalty and awareness. A well planned and skillfully executed customer engagement strategy increases customer satisfaction, loyalty, and advocacy.

Today’s healthcare systems are complex and radically different from what they used to be a decade ago. Several economical, situational, and technological factors have shaped the landscape of the healthcare industry. Aging and growing populations, the prevalence of chronic diseases, and exponential advances in innovative digital technologies have altered the…

Technology is everywhere! Regardless of age, you can’t deny the impact technology has on society. The millennial or the digital native has grown up witnessing a rapid change in technology. They were there during the time of technological change, globalization, and economic disruption. By the year 2000, social media have…

The learning experience at schools and colleges has undergone a paradigm shift thanks to technological innovations like digital classrooms, virtual distance learning, and much more. With chalkboards getting replaced by interactive whiteboards at schools and traditional classrooms being replaced by virtual technology — we know that digitalization is redefining education…

Winimy AI

Winimy is an AI-powered omni-channel customer engagement solution for bespoke customer experience. Write to us at versa@winimy.com to learn how to leverage AI.

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