On banking security, and how it’s not just the bank’s job This week, I was asked to comment on live radio on TSB’s announcement that they will refund customers for transactional fraud, even when they have authorised the payments themselves. The media represented this as an unprecedented step, and TSB…

I know what you’re thinking. The headline sounds like something from a cold war espionage thriller. Or McMafia. But it’s a perfectly true story. Bear with me while I unpack it. Evgeny Kaspersky — known more often as Eugene in the US and Western Europe — is one of the…