Viktor MagicinNotes by MagicHow customer service jobs will be affected by AI?Nicereply gathered thoughts of experts in AI customer service. Turns out, the AI customer service future is probably not as exciting and…Apr 25, 2018Apr 25, 2018
Viktor MagicinThe Customer Service Blog By Help ScoutHow to Eliminate High-Effort Customer ExperiencesA few weeks ago, I had a frustrating experience with my phone company.Oct 4, 2017Oct 4, 2017
Viktor Magic3 stratégie ako vybudovať uspešný online biznisMnožstvo informácii a zdrojov v online svete umožňuje ľuďom čoraz rýchlejšie dostať svoj nápad na biznis k svojim potenciálnym zákazníkom…May 13, 2016May 13, 2016
Viktor MagicinNotes by Magic3 Questions You Must Ask Your CustomersThere are many ways to measure the performance of your customer support team. It all depends on your particular business needs, but for…May 3, 2016May 3, 2016
Viktor MagicinNotes by MagicDo customer service agents hate their jobs?Why do they make fun of customer service jobs?May 3, 2016May 3, 2016
Viktor MagicinNotes by MagicHow To Sell Your ProductWhat is the difference between -50 € and 500+ € in Saas monthly revenue increase?Jun 17, 2014Jun 17, 2014