Vinay PagadalCracking the Code: Understanding Phishing and Staying SecureHow many of us have received an email stating some prince wanting to deposit a million dollars in our bank and laughed at it? However when…Jul 7, 2023Jul 7, 2023
Vinay PagadalUnleashing Customer-Centric Innovation: The Power of Jobs-to-be-Done (JTBD)One of the most mind-boggling concepts I have come across which changed the way I looked at customer needs and wants , is JTBD. JTBD…May 29, 2023May 29, 2023
Vinay PagadalDiamond Insights : A Journey through the Double Diamond ProcessDuring one of my UX design courses, I was introduced to the Double Diamond framework. The Double Diamond approach was one of the most…May 24, 2023May 24, 2023
Vinay PagadalCustomer Experience: The Untapped Revenue GeneratorRecently I came across this wonderful panel by Shep Hyken, signifying the importance of customer experience in todays world.May 18, 2023May 18, 2023
Vinay PagadalPandeymonium — A Heartfelt Book ReviewAbout the Author : Piyush PandeySep 5, 20222Sep 5, 20222
Vinay PagadalSoft-Skills : Why are they so important?How many times has it happened , when you think you are excelling at your workplace, but you are not recognised for your efforts. You feel…Jun 21, 2022Jun 21, 2022