vjaiswalWhat’s common between iPhone and Slack?How to use customer experience to create a new market segment?Nov 7, 2019Nov 7, 2019
vjaiswalHow was your last online-shopping experience? 🤔How to deliver a great online-offline customer experience in eCommerce?Oct 24, 2019Oct 24, 2019
vjaiswalDigital transformation in healthcare & managing the millennials’ expectationsDigital transformation in healthcare and its impact on patient experienceOct 24, 2019Oct 24, 2019
vjaiswalGetting senior management buy-in just got easier! 👍🏼 🎉How to get senior management buy-in for customer experience improvement?Oct 9, 2019Oct 9, 2019
vjaiswalSayonara, bad customer service! 👋🏼How to build a customer service team that delivers exceptional customer experience?Oct 3, 2019Oct 3, 2019
vjaiswalIs your company designed for digital?How can companies redesign for digital and improve customer experience?Sep 27, 2019Sep 27, 2019
vjaiswalAbout culture and customer experienceHow to craft your unique culture and experience?Sep 20, 2019Sep 20, 2019
vjaiswalEp# 22: Using NPS to improve CXHow to use NPS to improve CX in FinTech?Sep 2, 2019Sep 2, 2019
vjaiswalEp# 21: CX in the Cryptocurrency world!Managing CX in the dynamic Cryptocurrency world.Aug 25, 2019Aug 25, 2019
vjaiswalImportance of open communication in Customer ExperienceHow do you feel when you don’t hear back from your service provider?Oct 3, 2018Oct 3, 2018