Frequently Asked Questions (FAQ)


What times are included in date filter?


When you select a date range ( ex: Nov 1st to Nov 10th), the date filter fetches all data from 12am on November 1st and 12amm November 10th.


Why isn’t the date filter time real time ?


To accommodate for global companies in different time zones, it is simpler to keep the date filter default to midnight of the selected date.


What is Unaccounted time?


In a weekday, there are 5 days.

Assuming an 8 hour workday, there are a total of 40 hours ( 8 hours/day multiplied by 5 days). Assumming a staff on a salary is being compensated for 40hours per week.

If a staff enters only 32 total hours that week, 8 hours are marked as unaccounted for.

What if one of those days is a holiday. To make time accounted for, mark that day as a holiday in the system under Personal category.