How Is Artificial Intelligence Connecting the Restaurant Kitchen
4 min readAug 4, 2018
Photo by Joanna Boj on Unsplash

Artificial Intelligence is making our lives forward from driving to fitness to health care. Similarly, it is also placing its feet in the food industry for things like food delivery, inspection, food ordering, and even restaurant brand awareness. To make it more efficient, AI is there at nearly entry level of the food industry.

Recently, we’ve marked AI performing another role in how restaurants interact with their customers: this time in IoT. Restaurant owners are looking to AI to address and overcome these hurdles. Meanwhile, KFC already started an AI-assisted KFC in China. We are only supposed to see these technologies grow as the ability of our AIs increase, which is occurring fast.

As the cost of executing new technology proceeds to decline, it’s more critical than ever for you to keep yourself updated on what’s new and what can be done to help your restaurant thrive. Here are the few areas we need to look forward:

AI and Machine Learning

While AI becomes affordable and more accessible, restaurants are now profiting from technology, and this trend is set to continue. The extensive choice of AI and computerization will change how restaurants use and utilize resources. The advantages of AI in the restaurant industry continue ahead robots taking orders, making and delivering food. AI is also able to help restaurant owners make sense of data to improve the guests’ experience.

Most-popular applications of AI include Amazon Echo, SIRI, and self-driving cars. Applications of AI in the food industry are generally categorized by the following:

Apps and Chatbots: Restaurants utilize virtual assistants to respond to customer queries and to deal with customer orders.

Robots: Robots are utilized to speed up the method of making and delivering food.

Kiosks: Customers profit from shorter waiting times when using AI-driven kiosks.

Support engines: AI is practiced to helping customers choose their meals based on different choices.

Cost effective and an upgraded customer experience run AI technology trends in the restaurant industry. Thus, it is important to consider AI for everyone, no matter what type of restaurant or business you’re running.

The Internet of Things (IoT)

Today, The Internet of Things is one of the popular phrases in business. It’s the embedded sensors, software, electronics, and other technology that allows physical devices (such as an appliance), to connect to the Internet for the aim of data sharing. Rather than just relying on Smartphones or computers to add data online, devices can prepare the data sharing and connect for us, dropping standard data collection.

According to Gartner IT Research Analysts, the global IoT market reached $485.6 billion, four years ago. This year it is expected to pass the $1 trillion, and by 2019, is projected to grow over $1.7 trillion to encompass a network of more than 42 billion connected devices worldwide.

With the appearance of 5G networks and regular access to the Internet, IoT is now transforming the process we communicate with the world around us. It is growing day-by-day, and several IoT devices are developing to improve the business sectors.

Similarly, the food industry has already begun to adopt this trend, consequently growing faster, more streamlined and efficient. It has an extensive scope for performance optimization and recognizing the cost-saving benefits from IoT devices. These devices will quickly get a voice, using the guess out of profit-making, enabling efficiencies and, possibly best of all, providing the capability, so you can improve the ROI or have a strong business case. IoT for Quick Service Restaurants (QSR) is the revolutionizing approach restaurants owners handle their business by integrating technology to provide an enhanced experience to users.

For instance, A big QSR brand McDonald’s has introduced big screens in their stores that are completely capable of receiving an order. The process is very simple as you only have to go up, take your order from the screen, customize it according to your choice or preference, and finally make a payment with an integrated system. The system automatically produces a token number which you have to collect and then you can go and pick up your food.

IoT in QSR can change your restaurant’s works with intelligent systems in place powered by Cloud technology and Machine Learning Algorithms.

About Voix

Voix is first voice assistant for food ordering. Voix converts existing phone line into an AI-powered voice assistant to allow restaurants to take order, book table or offer specials to the customer, in turn, saving $1000s in employee salaries, training, and other human errors. With a team of serial entrepreneurs and technologists, Voix is on the mission to disrupt $72b+ phone food ordering industry.