In my introductory article about situation handling, I explained how software can help business users to deal with unexpected business issues.
However, the real power of situation handling unfolds you apply the concept to an entire ERP system. In this article, I want to discuss several aspects of integrating situation handling with the SAP Fiori design system.
A design system consists of a set of interconnected components. It aims at making product adoption efficient and cohesive across different platforms and devices.
The concept of situation handling has a dual role. On the one hand, it is a product that adopts the SAP Fiori design system. …
The business world is full of situations. You miss your train to the office and need to reschedule a meeting. A colleague calls in sick, putting a major project milestone at risk. Or a supplier can’t fulfill your order, leaving you to find a workaround.
What do these situations have in common?
It’s no wonder that whenever you encounter a situation like this, you’ll tend to feel uncomfortable or even stressed. It disrupts your usual routine — although you’re still operating within your business domain, you’re forced to deal with something that’s not part of your daily business. …