Health System Map: Understanding the people that make up the Kenyan Immunization Program

The team identified key actors in the system, how they interact with each other, as well as the types of interactions the actors had with data (generating data / aggregating & reporting / managing / analyzing / acting on).
For each level, the team mapped how information is flowing between the various actors and what tools are used to communicate this data. (Full system map of all levels is available for download here.)
The official and informal tools used to collect, manage, and act on immunization data were also identified for each system level.
Finally, Actor Profiles such as the one featured above, were created for key immunization system actors at each level. The profiles outline actor’s role, challenges, decisions they make and information they use to support these decisions, as well as other actors they interact with.
The Vaccine Data Discovery Research study is a joint research effort between Sonder Collective and John Snow Inc. (JSI) to apply the Human-Centered Design approach in order to uncover and prioritize data specific pain points and challenges that healthcare workers and managers at all levels within a country encounter in delivering immunization services in Kenya, the Democratic Republic of the Congo, and Mozambique.
Sonder Collective specializes in the application of Human-Centered Design to social and health challenges, particularly in low resource settings. The Sonder team has intensive experience conducting design research in maternal and newborn child health, sexual and reproductive health and rights, community health, health supply chains and HIV in Sub-Saharan Africa. John Snow Inc. (JSI) is a public health management consulting and research organization that works to improve health outcomes through strengthening health systems in partnership with country Governments. JSI works across immunization, maternal newborn and child health, nutrition, supply chain system design, paper based and digital information systems globally. JSI has led on immunization on USAID flagship projects like the Maternal and Child Survival Program, TSHIP and has been a key partner on MEASURE Evaluation for the past 20 years.



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Vx Data Insights

Vx Data Insights


A Human-Centered Design study in Kenya, DRC, and Mozambique to understand how data is used for decision-making in delivering immunization services.