Health System Map: Understanding the people that make up the Kenyan Immunization Program
This is a fourth story in a blog series sharing insights from a Human-Centered Design research study of the immunization program in Kenya in early 2020. Please read the first story for more context on the work and our approach, the second story for insights around decision-making, and the third story to understand the methods we used during our research. A full report of the initial findings is also available for download.
As part of the Vaccine Delivery Data Research project, a joint effort between Sonder Collective and John Snow Inc. (JSI) to understand challenges around collecting and using data for decision-making in delivering immunization services, our team conducted contextual interviews with Kenyan healthcare workers and managers.
One of the key outputs of this work was an Immunization System Map (follow link to download full map), illustrating the interactions and data exchanges between various actors at all levels of the system, as well as individual Actor Profile pages, highlighted below.
The above excerpts are part of a larger report documenting our initial insights from Kenya. They full report is available for download here. The full system map is also available as a separate document. From more insights from this study, stay tuned for additional stories in this blog series.