Wade SmithRecipe for a Successful Support EngagementFor quality control and audits, I am increasingly asked how to define and judge what makes a successful support request. I find too often…May 2, 2022May 2, 2022
Wade SmithFixing the Support VoidThe circled number around your phone’s Gmail app ticks up (whether that number is a 1 or 1,001, is an inbox debate for another day).Apr 11, 2022Apr 11, 2022