From Reed Hastings: That varies by stage of company. In the first couple of years, you do everything. Customers, investors, dishes. You have so many disadvantages as a little less known company, you have to make up for it with talent and hard work.
Zoom in and read the whole article. But also look at that photo. I mean, wow. Who’s in charge there? The genius founder, or the confident, ruthless, ambitious employee number 30? Staring straight at you, 35 years ago.
“Successful innovators don’t ask customers and clients to do something different; they ask them to become someone different. Facebook asked its users to become more open and sharing with their personal information, even if …