Not Getting All You Want From Jumia Smartphones? Take These Steps

Martin Wamburu
3 min readJun 29, 2021

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Are you experiencing difficulties shopping for your preferred smartphone from Jumia? Worry no more. Here is a detailed step by step procedure on how to buy a smartphone on Jumia.

Jumia is one of the best online shop in Kenya where you can find virtually any item online, so long as you know where and how to look for the smartphone you want. Shopping online can be challenging to some individuals and below we have provided detailed step to step guide on how to shop for your smartphone on Jumia a one stop place for mobile phones in Kenya.

Step by step procedure:

1. Visit Jumia website

2. Create an account by signing up

3. Proceed to search for the smartphone you want by navigating to the search bar and key in the smartphone you want or alternatively check the categories section on the left side of Jumia website and choose phones and tablets category then narrow down to the mobile phones subsection then select smartphones option.

4. In the new window, look for the precise smartphone you want, when you find your preferred smartphone you intend to buy, then hover over it and click buy now to add it to your cart.

5. On the top right, click on the cart icon to open your cart, then click on the smartphone you’ve added, and then click on checkout. Not that you can keep shopping until your cart is full, then go to the checkout option.

6. At checkout, fill in your shipping address then click on the ‘proceed to payment’ option below your item.

7. Check to see if the product is sold locally or if it is imported. Jumia has also provided a list of international distributors. If you’re purchasing on Jumia Global, you’ll see a message that says something like “shipped from overseas.” You will also be given an estimate of when the item will arrive. In this online shopping mall, products that are shipped from abroad take at least 14 days to arrive, so wait or shop locally.

8. Select the appropriate payment method.

Payment options on Jumia include:

· On Jumia, you may choose from a variety of payment options.

· The following is a list of available payment methods:

· Cash On Delivery (simple and convenient at your doorstep) means you pay for your Jumia order with cash when it is delivered.

· You can pay using a credit or debit card, such as a Visa or MasterCard.
Mpesa, Mpesa Express, and Airtel Money can all be used to pay for your Jumia order.

9. Finally, click ‘confirm order’ and congratulations, you have successfully placed an order on Jumia Kenya.

10. Sit back and wait for your Jumia smartphone to be delivered. When your smartphone is ready for pickup, you will be notified. If you need it right away, go to their store and pick it up. For local delivery, Jumia has created partnership with several Kenyans.

You have the option of picking up your order at one of their pickup stations or at the Jumia store. Items must first pass through Jumia stores for inspection before being distributed to collection stations, which takes some time. If you need it urgently, skip the intermediaries and pick it up from Jumia.

Before picking up the product, inspect it. You will have the opportunity to inspect your merchandise before paying. Make sure it’s the same color and size as the one you ordered. Make sure that sure that the mobile phone accessories are included in the package. This is the time to return the item and get it exchanged.

Summation

Shopping online on Jumia is that easy by simply following the detailed steps given above. Online shopping is easy and convenient. You can shop anywhere and anytime.

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Martin Wamburu

Blogger, Traveler, My top three bucket list vacations are Iceland, Ireland, and Greece. Where have you traveled? Where would you like to go?