However, the first step to understanding how UX research and design communicate is to step back and take a look at how research interacts with users and how that translates to the business. Because users are the business. And the business is the users.
Designers need to learn more about the business they serve and business in general… Designers need to be able to articulate the value of a great user experience and frame design in the context of business goals. — Aaron Walter, VP of Design Education at InVision