Thanks for the thorough response.
Yes this is subjective. Yes this is largely anecdotal. It was written as unstructured notes of a student trying to express their feelings. That’s the purpose and it is inherently subjective, anecdotal, and from the perspective of a student.
There is no mention that CARE is a bad program and doesn’t work for anyone! I assume they help people every day with these struggles. I assume the director does really care for the lives of students. BUT, I think placing an emphasis on finding a solution in the classroom would be the best way to connect with students. It would reach more students.