…es. If you get some false positives anyway, the solution, as Sam Altman said, is to “fire quickly.” Few people have the psychological insight to resign of their own accord when they still want the job but aren’t the right fit. That’s why baseball coaches have to pull starting pitchers out of the game when performance declines and substitute a relief pitcher. In the same way, it’s a manager’s job to be a compassionate coach and pull people out to ensure they find a better fit in another role or another company.
The great philosopher, pastor and children’s television pioneer Mr. Fred Rogers, a man who was in my estimation one of the greatest examples of faith in action in our time, said something very important: “When I was a boy and I would see scary things in the news, my mother would say to me, ‘Look for the helpers. You will always find people who are helping.’”