On the very same day, sam lessin posted his thoughts about the winners and losers in the coming “bot” market, concluding that conversational experiences represent “…a fundamental shift that is going to change the types of applications that get developed and the style of service development in the valley, again.”
2016 will be the year of conversational commerce
Chris Messina
4.3K240
I really hope that we'll stop calling companies to handle any issues and we'll get it done by just typing some sentences….