WenboToo Many Call To Action Buttons = ConfusionRecently I got a new Chevy Volt. It is nicely built, except that it caused some confusion during my first use.Mar 4, 2017Mar 4, 2017
WenboTo build a newer, faster and light-weighted wizard, or notLegacy system is probably one of the most dreaded terms in technology industry. They are usually slow, hard & costly to maintain and/or…Feb 11, 2017Feb 11, 2017
WenboinSmall Business ForumHow not to do customer experience rightI used to work as a designer for a Call Center, this experience definitely adds another perspective to my product design way. In essence…Oct 30, 2016Oct 30, 2016
WenboLots of great microinteractions, an analysis of Starwood websiteNews broke earlier today that Starwood, my favorite hotel chain, is going to be acquired by Marriott. As a wanna-be globetrotter, my travel…Nov 17, 2015Nov 17, 2015