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Millions of people use Thumbtack to find and hire skilled professionals in local communities across the country. What gets us out of bed every morning is helping these small businesses grow.

Over the past year, we spent time connecting with and speaking to service pros to see how they were dealing with the conditions 2020 created for their work and life: “How were they adapting?” “What did they need most?” “Where could our product improve?”

Based on this feedback, we prioritized earning the trust of our community of hundreds of thousands of local professionals by making investments of time and…

Will Connor

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