Will Cheung – Medium

Will Cheung

Will Cheung

Launched & Lessons Learned: SMS order-ahead platform with Twilio & Square API

In my first post, I wrote about my ambitious project to create a SMS order-ahead platform & CRM for small business. The goal was to help…

Oct 11, 2020

Launched & Lessons Learned: SMS order-ahead platform with Twilio & Square API

Oct 11, 2020

Will Cheung
in
The Startup

How to Give Up on Your Startup

Giving up on your startup is the antithesis of successful startup stories. Why would anyone want this?

Aug 15, 2020

How to Give Up on Your Startup

Aug 15, 2020

Will Cheung

Square+Twilio Hackathon — Textbot

Order ahead and pick up, made easy. Using SMS, users don’t have to download apps to place an order with their favorite shops.

Jun 20, 2020

Square+Twilio Hackathon — Textbot

Jun 20, 2020

Will Cheung

Twilio Hackathon: Todo-list Textbot Part 2— User Flow with Studio Flow

Tinkerers’ guide to building a to-do list chatbot with Twilio

Apr 18, 2020

Twilio Hackathon: Todo-list Textbot Part 2— User Flow with Studio Flow

Apr 18, 2020

Will Cheung

Twilio Hackathon: Shared (to-do, grocery) lists between friends, family, and businesses

Builders and tinkerers’ guide to Twilio API via Twilio Hackathon

Apr 11, 2020

Twilio Hackathon: Shared (to-do, grocery) lists between friends, family, and businesses

Apr 11, 2020

Will Cheung

What Netflix and Startups Taught Me About Culture, Leadership, and Hiring

Four life long lessons that propelled my leadership career

Feb 27, 2019

What Netflix and Startups Taught Me About Culture, Leadership, and Hiring

Feb 27, 2019

Will Cheung

Differences Between Managing B2B vs B2C Products

And how they impact your features prioritization

Jan 16, 2019

Differences Between Managing B2B vs B2C Products

Jan 16, 2019

Will Cheung

How I Went From Running My Own Startup to Joining a 140-Year-Old Company

This spring was both soul-crushing and job-search stressful. I started the year strong by closing a few large checks from angels. Shortly…

Nov 30, 2018

How I Went From Running My Own Startup to Joining a 140-Year-Old Company

Nov 30, 2018

Will Cheung

Customer Success vs Professional Services — And How the Two Teams Differ

How complex is your product? Your answer will tell you who you need.

Jun 23, 2016

Customer Success vs Professional Services — And How the Two Teams Differ

Jun 23, 2016

Will Cheung

How to Make Customers Your Priority Without Stalling Growth (Part 1)

As fifth employee and head of Customer Success & Product in my previous startup, I learned a few tips about growing a company and making…

Apr 20, 2016

How to Make Customers Your Priority Without Stalling Growth (Part 1)

Apr 20, 2016

Will Cheung

Will Cheung

Recovering SaaS founder, product guy, and data geek. I write about product, startups and leadership lessons that I learned as a founder.

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