Will CheungLaunched & Lessons Learned: SMS order-ahead platform with Twilio & Square APIIn my first post, I wrote about my ambitious project to create a SMS order-ahead platform & CRM for small business. The goal was to help…Oct 11, 2020Oct 11, 2020
Will CheunginThe StartupHow to Give Up on Your StartupGiving up on your startup is the antithesis of successful startup stories. Why would anyone want this?Aug 15, 2020Aug 15, 2020
Will CheungSquare+Twilio Hackathon — TextbotOrder ahead and pick up, made easy. Using SMS, users don’t have to download apps to place an order with their favorite shops.Jun 20, 2020Jun 20, 2020
Will CheungTwilio Hackathon: Todo-list Textbot Part 2— User Flow with Studio FlowTinkerers’ guide to building a to-do list chatbot with TwilioApr 18, 20201Apr 18, 20201
Will CheungTwilio Hackathon: Shared (to-do, grocery) lists between friends, family, and businessesBuilders and tinkerers’ guide to Twilio API via Twilio HackathonApr 11, 2020Apr 11, 2020
Will CheungWhat Netflix and Startups Taught Me About Culture, Leadership, and HiringFour life long lessons that propelled my leadership careerFeb 27, 2019Feb 27, 2019
Will CheungDifferences Between Managing B2B vs B2C ProductsAnd how they impact your features prioritizationJan 16, 2019Jan 16, 2019
Will CheungHow I Went From Running My Own Startup to Joining a 140-Year-Old CompanyThis spring was both soul-crushing and job-search stressful. I started the year strong by closing a few large checks from angels. Shortly…Nov 30, 2018Nov 30, 2018
Will CheungCustomer Success vs Professional Services — And How the Two Teams DifferHow complex is your product? Your answer will tell you who you need.Jun 23, 2016Jun 23, 2016
Will CheungHow to Make Customers Your Priority Without Stalling Growth (Part 1)As fifth employee and head of Customer Success & Product in my previous startup, I learned a few tips about growing a company and making…Apr 20, 2016Apr 20, 2016