We’re Trying To Do “The Wrong Thing Right” in Schools

Will Richardson
Modern Learning
7 min readMar 17, 2016

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Whenever I think about the way most schools are structured today, I always come back to the same question: Do we do the things we do because they’re better for kids or because they are easier for us? For instance: separating kids by age in school. Is that something we do because kids learn better that way? Or do we do it because it’s just an easier way organizing our work? I think all of us know the answer to that. And there are quite a few other comparisons like those that are worth thinking about:

  • Do kids learn better when we separate out the content into different subjects, or is it just easier for us?
  • Do kids learn better when we have every one of them pretty much go through the same curriculum in the same way, or is it just easier for us?
  • Do kids learn better when we have them turn off all of their technology in school, or is it just easier for us?
  • Do kids learn better when we we assess them all the same way, or is it just easier for us?
  • Do kids learn better when we decide what they should learn and how they should learn it, or is it just easier for us?
  • Do kids learn better in 50 or 90 minute blocks, or is it just easier for us?

To be sure, these are not new questions, nor are they unique to my thinking. Many of us in the edu online community have been writing about these things for years. As with much of the “we need to change schools” conversation, it’s another part of the repeatedly articulated argument that appeals to common sense but hasn’t much moved the needle when it comes do doing things any differently in schools.

So why bring it up yet again? Well, for me at least, two words: Russell Ackoff.

A couple of weeks ago, thanks to some serendipitous surfing online, I came across this 10-minute snip of an interview with Ackoff, a pioneer in the field of systems thinking who was a professor at the Wharton School prior to his death in 2009. I was staggered a bit after watching it because he was able to articulate something I have been feeling for a while now but had been unable to find the words for:

“Peter Drucker said ‘There’s a difference between doing things right and doing the right thing.’ Doing the right thing is wisdom, and effectiveness. Doing things right is efficiency. The curious thing is the righter you do the wrong thing the wronger you become. If you’re doing the wrong thing and you make a mistake and correct it you become wronger. So it’s better to do the right thing wrong than the wrong thing right. Almost every major social problem that confronts us today is a consequence of trying to do the wrong things righter.”

Here’s the video:

I’ve been thinking about Ackoff pretty much consistently since I watched it, and the application of that lens to our current practice in schools is profound. Can there be a more apt example of trying to “do the wrong thing right” than in schools? Look again at that list above. Are we in search of efficiency, or effectiveness?

I think the answer is obvious. If you watch the clip, you’ll hear Ackoff dive into the education issue head on. He says, and I agree, that the system is not about learning (effectiveness). It’s about teaching (efficiency). And believe me, I understand why we have that focus. Given our devotion to an overstuffed curriculum, standardized tests, “college and career readiness” and more, about the only way we can see our students navigating the school experience is to “teach” it, to organize it, pace it, and assess it in some way that allows us to confer the adjective “educated” to each student. This despite the obvious truth that the vast majority of what we “learn” in school is quickly forgotten, and the truest “education” for our life’s work comes on the job, not in school.

Sadly, “doing the right thing” for our kids in schools is difficult. In education, our structures, our histories, our nostalgia for trying to do the “wrong thing right” runs deep. Regardless of how we got here (and the story is complex,) we are profoundly wedded to what now constitutes this “education system” that dominates our learning world. The roles and expectations of students and teachers and administrators and parents are so clearly reinforced by our own experience, our cultural representations, and by those who have millions of dollars invested in the status quo that any serious suggestion that we might be doing the “wrong thing” is simply layered over by a new initiative, a new technology, a new curriculum, or a new success story to avoid having to grapple with the more fundamental question.

But that will not work for much longer. The contexts for learning and education have changed. As Ackoff says in his book Turning Learning Right Side Up:

There is no way that the vast majority of teachers, whatever their training, can ever hope to match in their classrooms what students can receive at will from sources of their own choosing (14).

Unfortunately, the vast majority of schools I’ve visited continue to try to do the “wrong thing right.” While few teachers or administrators really believe that learning happens best when kids are grouped by age, or when they are all forced to learn the same things on the same day in the same way, or when we chop up what we’ve chosen for the content into 50-minute periods and different subjects, we do that stuff anyway. And, if you look at the recent Gallup survey of engagement of almost 1 million students across the US, trying to do the “wrong thing right” is having devastating consequences. Of high school juniors, just 32% say they are “involved and enthusiastic” in school, 17% say they have fun at school, 17% say they “get to do what they do best,” and 16% say they “will invent something that changes the world.”

Read those numbers again, and ask yourself can we possibly be doing the right thing? Can we possibly label our current practices as “effective?”

As with most addictions, the first step to changing this is to admit we have a problem. The signs that we are reaching “peak education” in the traditional system are becoming more and more apparent by the day. (More about that in a later post.) And while I’m not naive enough to suggest that policy makers and vendors and many educators are at all ready to begin the process of moving away from a focus on efficiency toward a focus on effectiveness, that shouldn’t stop individual teachers or school systems from starting down that path.

Doing the right thing in schools starts with one fairly straightforward question: What do you believe about how kids learn most powerfully and deeply in their lives? Once you’ve answered that as an individual and as a school community, the question that follows is does your practice in classrooms with kids honor those beliefs? In other words, if you believe that kids learn best when they have authentic reasons for learning, when their work lives in the world in some real way, when they are pursuing answers to questions that they themselves find interesting, when they’re not constrained by a schedule or a curriculum, when they are having fun, and when they can learn with other students and teachers, then are you giving priority to those conditions in the classroom? Are you acting on your beliefs?

I’m working with districts where this is the root question, and where the answer is the fundamental driver for every decision made within the system. It’s a recognition that the roles and responsibilities of the system have irrevocably changed due to the shifts in the world we’ve seen over the last two decades. And it’s also a recognition that we have to approach our work with children from an entirely different angle than what we are accustomed to. But make no mistake, it’s a long, difficult process of change to endure.

This is not the first time in our history that we’ve faced such a seismic shift in our needs regarding schools and education. As Ackoff writes:

Here, a culture declaring itself to be the protector of individual liberty, and affording seemingly boundless opportunities for the expression of personal freedom, the challenge of creating a large, docile population that would accept the dominance of the factory system in their lives was enormous. In the first decades of the nineteenth century, it became clear that the only way to succeed with industrializing (and hence modernizing) this country was to find a way to break the inherently free human spirit during childhood (Kindle 177.)

As we are confronted with “modernizing” this country for the networked age, it’s a focus on that “inherently free human spirit during childhood” that is once more at the core of our work. But instead of finding ways to break that spirit in children, this time around we must “do the right thing” and allow it to flourish in profound and beautiful ways for learning.

(Cross posted from WillRichardson.com)

Want to explore more of these ideas around learning and education? Check out my latest TEDx Talk “The Surprising Truth About Learning in Schools.” Or check out my author page on Amazon.com.

Thanks for reading. Would love to hear your thoughts.

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Will Richardson
Modern Learning

Parent, author, speaker, instigator, coach, blogger about the Web and its effects on schools, education and learning. Co-founder at bigquestions.institute