How to install WhatsApp Business
As a marketer, we shall never miss a free but professional tool!
Although WhatsApp Business app is only available on Android by now, it’s still worthy to invest on a cheap Android phone to deliver professional #customer service# for a B2C business.
Just a few steps, you are all done:
- Prepare an Android phone
- Prepare a mobile no. (Simply buy a local SIM card)
- Go “Google Store” and download “WhatsApp Business”
- Sign up with your business mobile no.
- On the “WhatsApp Business” app, go “Setting”
- Tap setting “…” on top right, select “Business settings”
- Input company profile
- Set automated messages reply
- Set Quick reply message
#Functions#
Label customers: there’s a label function for us to categorise customers, say group custom tees joined over 3 years as “loyal customers” and offer special promotions to this group.
Broadcast: Yes, you could push notifications via Whats App now!
WhatsApp Business App: https://www.whatsapp.com/business?lang=en
FAQ: https://faq.whatsapp.com/en/smba/26000095/
Before downloading the app, please be aware of the following:
* If you have an existing WhatsApp Messenger account, you’ll have the option to migrate your chat history to your new WhatsApp Business account. We recommend that you make a manual backup before proceeding.
* Your chat history can’t be migrated back to WhatsApp Messenger if you decide to stop using WhatsApp Business.
* You can use both apps, WhatsApp Business and WhatsApp Messenger. Each app, however, must be linked to its own unique phone number. It’s not possible to have one phone number linked to both apps at the same time.