Published in Focus on outcomes·PinnedAttack tough challenges with dynamic planningDuring my time at SEEK Asia, we had a lot of interesting challenges but one I will share today was specific to what we needed to achieve to improve the mobile app experiences for our JobsDB and Jobstreet brands. JobsDB and Jobstreet are job boards which had competed against each…Product Management7 min read
Published in Focus on outcomes·PinnedWhat appeal does basketball have for systems thinkers?As I sit here watching Game 3 of the 2022 NBA Finals I thought I might describe what appeals to me about basketball from systems thinking perspective. Firstly, let me come out and say that this is not what got me into basketball — I have played since my primary…NBA3 min read
Published in Focus on outcomes·PinnedA new orthodoxy awaits usIn the zeitgeist of product development, the hive mind is slowly, through repeated exploration, moulding a new orthodoxy. A set of practices which focus teams on meaningful results which help their customers and their organisations. Practices that help them understand their progress through positive movement towards successfully improving something important…Product3 min read
Published in Focus on outcomes·6 days agoWhat do we need to know to do something well?There are different types of context we can have for the work we do and the more we have the better decisions we can make. — In a prior post, I wrote about the “That’s not my job!” phenomenon. One of the common scenarios which can lead to a “That’s not my job!” response is when attempting to involve people in activities which may increase the amount of context they will be working with. Get involved…Context3 min read
Published in Focus on outcomes·6 days ago“That’s not my job!”“That’s not my job!” declares a flustered colleague… …how many times have you heard a variation of this at an organisation you’ve worked at? Often it’s an inhibitor to working together. …Software Development3 min read
Published in Focus on outcomes·Jun 19Join the communityAs I wrote in the new orthodoxy, I believe working oriented around outcomes will be part of the new orthodoxy in the coming years. What makes this exciting is that the practices and ideas and testing of what works in this new era are still rapidly evolving. …2 min read
Published in Focus on outcomes·Jun 11What appeal does basketball have for systems thinkers? part 2Earlier this week whilst I was watching Game 3 I shared some aspects of basketball that I thought might appeal to systems thinkers. I also hinted there was a lot in the way teams construct rosters that may also be interesting. …NBA5 min read
Published in Focus on outcomes·Jun 7An idea bigger than software development?I believe the key to building impactful products is to provide everyone involved with enough context to make great decisions about every aspect. But the hard question is what is enough context? And if there are some fundamental elements of what construes useful context — is this an idea that…10 min read
Published in Focus on outcomes·May 17Extend the shadow of the futureOne of the six rules for improving the effectiveness of work from the book ‘Six Simple Rules’ is Extend the shadow of the future i.e. to ensure people have feedback cycles that provide them signals of the effects their actions are having and will have in the future. …Objectives6 min read
Published in Focus on outcomes·May 16The ‘Plan of results’We are all familiar with the phrase ‘a plan of action’ — usually in the context when there is a desire to get something done. A ‘Plan of action’, particularly if it remains flexible to realize the benefits of planning without the downside of rigidity, can help set expectations, improve…Objectives4 min read
