How to Troubleshoot HP Envy Wireless Printer Offline Issue?
Who doesn’t print wirelessly? Almost every printer has a wireless printing option nowadays, which is convenient too. However, with the numerous advantages, it may also cause minor issues too. The printer being offline is the most common issue that your printer gets. In this blog, we will troubleshoot the HP Envy wireless printer offline issue in common ways. Firstly, you should understand why this error occurs. So, let’s move ahead and discover the causes and then the solutions.
What Turns Your HP Envy Wireless Printer Offline
Many factors may bring your Envy printer offline, such as a weak Wi-Fi signal or if your computer got recent updates. Besides, outdated drivers or loose cables may bring your HP Envy wireless printer. Once you know the cause, you can get rid of it. Even if you don’t know the cause, you can apply troubleshooting steps one by one.
Method 1: Check the Wi-Fi Signal
Your printer may go offline when the Wi-Fi signal is not strong, and the printer is unable to connect to it. So, your first step should be checking the Wi-Fi signal, which you can do by checking the strength of the wireless router. To do this, tap the Wi-Fi icon on the taskbar located near the time and date.
Here, you will see the current status of your connection — strong, weak or no connection. Well, to run wireless printing, the connection must be strong. You can check this by the bars on the icon; the more bars are filled, the stronger the connection and vice versa. But, if the connection is strong, something else may be causing the error.
Method 2: Power Cycle Your Computer
This step works for most types of errors. So, maybe a simple power cycle on your computer will remove the error. To power cycle your computer, tap the Windows button and the power button. Your computer may prompt for Update and Restart. Otherwise, you can just click the Restart option.
Method 3: Reset Your Wireless Router
In this method, you need to reset your wireless router. So, if the problem is in your Wi-Fi router, a simple reset will combat the issue without much effort. To reset the router, unplug it for a minute and plug it back trying to connect it to your computer. Once your computer is connected to Wi-Fi, it becomes easy to check the internet connection by browsing a page. If it loads the page, Wi-Fi is working well, and if not, you need to reconnect it.
If you want expert assistance, visit wirelessprinter.online and go to the Support page to live chat or call our printer experts.
Method 4: Clear the Print Queue
A jam in the print queue may cause your printer to go offline. This is because it is holding too many print requests and blocking printing. Therefore a thorough checking of the print queue is necessary, and it can destroy your printer’s working.
To clear the print queue, go to the Settings option and navigate to Printers & Scanners. After that, tap Open Queue and check the documents that have to be printed. You should delete everything in the queue to solve the issue and make the path clear for printing.
Method 5: Update Your HP Printer Drivers
Printer drivers are mandatory to run your devices well. Through drivers, your printer understands the computer’s commands. So, to update the printer drivers, search Drivers in the taskbar, and it will open Device Manager. Once you open it, a list of components of the computer will be opened that use the drivers.
If you select any of these options, a small window will appear that includes various details and a tab for drivers. This tab will tell you if you need to update the driver. So, if the drivers need to be updated, you can continue from this screen.
Unable to fix offline issues on your own? There is a solution. Move to wirelessprinter.online and go to the Support page, from where you can contact our printer experts via live chat or phone call.
Conclusion
An offline HP wireless printer can be troubleshooted in all these five common ways. This error may occur due to several reasons like outdated printer drivers, loose connection and weak network. Luckily, all these can be fixed by rechecking the internet connection, checking cables and updating printer drivers. Any of these methods can bring your printer online. If not, you should take an expert’s guidance.
Frequently Asked Questions
Q1. Why Does My HP Envy Printer Appear Offline but is Not?
Ans. When your HP Envy printer appears offline, it happens when the computer doesn’t communicate properly with your printer. Sometimes, loose cables and outdated printer drivers may cause it. Some other factors may also contribute to this. To get over this, check for the connections.
Q2. How to Fix the HP Envy 6000 Printer Offline Issue?
Ans. To fix HP Envy 6000 printer offline issues, you are required to restart your computer and printer devices. First, disconnect your computer or smartphone from the network and reconnect it back to the network to which the printer is connected. If your HP printer shows a ready status, the offline issue has gone.
Q3. How to Fix the HP Envy 7640 Printer Offline?
Ans. To fix the HP Envy 7640 printer offline issue, you should check that the connection is stable, wires aren’t loose, and printer has updated drivers. Also, check how many print jobs are in queue. By fixing the common things, you can get rid of this offline issue without the expert’s guidance.
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Source : HP Envy Wireless Printer Offline
