Way to go Mr. Gilbert! I don’t own one of these systems but have been interested in them. I admire you for voicing your complaint on Medium. It seems like the perfect format and venue. And although it seems like your getting some undeserved flack from some readers I commend you for not staying quiet! But it’s much easier to whip out a snide comment than to write a well worded complaint… In the long run I’m sure a lot of silent but disgruntled consumers have you to thank.