Instapaper Outage Cause & Recovery
Brian Donohue

As a (very) long-time Instapaper user, and a web app developer myself, I appreciate both the write up, and the regular communication while the event was taking place.

I know some users will be livid with any down time, but as long as people own their own problems, and keep the communication channels open, there isn’t a lot to apologize to for. Keep up the good work!