Role: Charity Engagement Manager
Work for Good | London based | FTC £28,000-£32,000 depending on experience
What is Work for Good?
Work for Good (www.workforgood.co.uk) is a tech-for-good company which provides a solution to a complex problem by making it possible and easy for small businesses to donate to charity through the sales of their products and services otherwise known as cause-related marketing.
Business owners increasingly demonstrate their values through their business. They also recognise that people want to buy from, and work for businesses who are contributing to a better society.
For example, a t-shirt business may make the decision to donate £5 from every shirt they sell to charity. While this might sound like common practice, it’s difficult for small businesses to do so legally, as they need to create a Commercial Participation Agreement (CPA) with every charity they donate to (this also causes a lot of work for charities who, as a result, may have to turn down donations from small businesses).
Work for Good solves this problem by being the only fundraising platform which digitally creates the CPA agreement, allows businesses to pledge and pay their donations and allows charities to track and manage donations from small businesses.
We’re a team of seven, working a mixture of full-time and part-time. We’re currently working remotely and when we decide it’s safe to have everyone together again, we’ll be finding a new space in central London where we’re likely to have 2–3 days in the office per week.
We have big ambitions for Work for Good but also have a tremendous amount of patience and perseverance (key qualities required!) and are very proud of the steady growth we’ve achieved over the last year.
We work well independently in our own ‘departments’ but also thoroughly enjoy working collaboratively as a team. We have created a positive culture and believe it’s because we’re made up of open-minded, agile, determined, hard working and fun individuals and most importantly believe we can really make a difference.
About the role
You will be working closely with the Managing Director who currently looks after all charity partnerships, to identify and build relationships with UK registered charities of all sizes and sectors. You will be pivotal in driving acquisition of new charity partners which will include identifying, pitching, onboarding and stewarding as well as looking after our current charity partners.
Together with the Work for Good team, you will drive brand and product awareness of the platform with third sector stakeholders from fundraisers to professional bodies and champion the huge potential small businesses have for the sector to expand their supporter base and diversify their income.
We are looking for someone who has boundless energy for the not-for-profit sector, loves speaking to fundraisers, has a thirst for innovative fundraising and would like to use their charitable knowledge, and skills to help us with our mission to raise millions of pounds for charity.
Key responsibilities will include
- Managing your own portfolio of charity partnerships
- Establishing and maintaining strong relationships with potential and existing charity partners from lead generation to stewardship;
- Onboarding and verifying new charity partners and supporting them to grow their Work for Good presence and adoption of use;
- Maintaining pipeline of charity partners including admin and database management;
- Answering ad-hoc queries from charity partners;
- Developing the cultivation and stewardship programme for charity partners;
- Working alongside our Marketing team to develop tools and resources for charity partners to engage and promote Work for Good to their supporters;
- Sharing insight with charities on the potential smaller cause-related marketing propositions can have for the sector;
- Monitoring and reporting on all aspects of charity partner satisfaction, identifying and addressing pinch points and all barriers to adoption and use;
- Working cross-organisationally with Product, Membership and Marketing managers on projects as required;
- Attending external events including conferences, sessions and networking events.
The skills, experience and behaviours we’re looking for
- Essential: A strong and confident all-rounder with a minimum of 3 years’ third sector experience ideally within at least one of the following teams: corporate fundraising, community fundraising, new partnerships, business development;
- Good general knowledge and understanding of the not-for-profit sector;
- Proven track record of helping develop and deliver cultivation and stewardship journeys and a clear understanding of how to build rapport, convert interest and manage relationships at all levels;
- Proficient in working with CRM database and managing a pipeline e.g Raisers Edge, Streak, Salesforce;
- A natural communicator who understands how to engage, inspire and motivate others and has excellent written and oral communication skills, with strong attention to detail;
- Understanding of the solution Work for Good provides and passion for our mission;
- Has a confident and professional manner — able to develop good working relationships across the organisation and the ability to work in partnership with people at all levels;
- Willingness to work hard, flexibly and proactively to drive growth of organisation;
- A self-motivated, resilient, creative individual who will thrive in a dynamic, progressive environment and is capable of working effectively autonomously and within a team;
- Enjoys collaboration, is a team player and is motivated to support and learn from others but also think strategically, challenge and help us evolve by bringing new ideas and spotting opportunities.
What we offer in return
- A fun and supportive company culture in a vibrant London based office
- Competitive salary
- Flexible working (currently entirely remotely, but in the future you’ll still have the ability to work 2–3 days from home)
- 25 days annual leave and public holidays
How to apply
If this has got you excited and we sound like a team and company you’d like to work for, please send your CV and 1-pager to firstname.lastname@example.org, giving clear examples of how you meet the role requirements, the knowledge and skills you would bring to the team and why you’d like to join us.
Applications will be reviewed on an ongoing basis and if we find the right person, they may be appointed during this time, so we’d recommend applying sooner rather than later!
Please note all interviews will be done via zoom/ video call.
Applications will close on Friday 28th August, 5pm.
We look forward to hearing from you!