

Wharton MBA grad. Ex-MIT undergrad. Previously a Product Manager at SEEK Asia. ❤ Ruby on Rails, product management, great UI/UX.
One of the things Joe Gebbia always said to me about Airbnb was that he cared much more about the entire experience of your vacation—whether you felt welcomed by your host, whether you were able to easily find and get into the apartment you booked, whether your expectations for the place were met (and exceeded)—than about exactly how you felt as you were interacting with the Airbnb app to make a booking. The functionality of “finding a nice/unique/convenient/affordable place to stay” is technically wh…