• Communicating feedback
  • Turning a feature on and off, like muting a phone
  • Achieving a single task, such as liking a
  • post on Facebook
  • Controlling an ongoing process Showing changes or system statuses, such as loading bars or status icon
  • Changing a setting
  • Preventing human error
  • Viewing or producing content
  1. The goal is to unlock the phone
  2. How can I unlock a phone? Type a pin or scan a finger.
  3. Which option to choose? If I am using a pin then specify the sequence of touches on the screen.
  4. Once I have a specification of actions I will perform the task.
  5. Then I will see what happens when I hit enter.
  6. I see that I have reached the home screen
  7. I can compare my previous experience if I have reached my goal.




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