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Yoav Dariel
Yoav Dariel

Yoav Dariel

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From The Wizards of Omni: How Disney and Uber Transformed Omnichannel from Fantasy into Reality by Jump Associates

At its core, omnichannel strategy is about forming strong connections between all the different parts and pieces of a customer journey. In retail, the goal is typically to design a seamless and common experience, no matter the channel. But I think that’s just a description of what omnichannel does. An omnichannel experience, however, should be much more than these mere linkages.

From The Wizards of Omni: How Disney and Uber Transformed Omnichannel from Fantasy into Reality by Jump Associates

…ld provide analogs to understand an ideal experience — examples of what good would look like for an interconnected mobile at-home, and in-store experience. But that was it.

Claps from Yoav Dariel

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In the age of Netflix and Uber, retailers fail omni-channel convenience test

Billy Robins

The Harsh Truth of Rapid Personal Growth

Benjamin Hardy, PhD