Yen M TanginDigital Services GeorgiaHow to Create “How Do I” ContentAn important aspect of providing good digital services is creating good “How Do I” content.Apr 27, 2023Apr 27, 2023
Yen M TanginDigital Services GeorgiaInclusive Design Isn’t One Size Fits AllInclusive design is an approach to creating products, systems, and services that are accessible and usable by everyone regardless of…Mar 28, 2023Mar 28, 2023
Yen M TanginDigital Services GeorgiaThere’s No Fine Print in Government WebsitesPlain language is communication that is clear, concise, and easily understood.Feb 9, 2023Feb 9, 2023
Yen M TanginDigital Services GeorgiaUncovering the Need for an Improved User ExperienceDOR asked us to conduct a usability study that would help them better understand their users’ needs and to suggest improvements.Jan 24, 2023Jan 24, 2023
Yen M TanginDigital Services GeorgiaMaking sure your users feel seenMarketers and content strategists create personas to help writers and designers make complete websites that are easy to use.Oct 31, 2022Oct 31, 2022
Yen M TanginDigital Services GeorgiaCite Your SourcesHow To Build Credibility And Avoid Link RotOct 6, 2022Oct 6, 2022
Yen M TanginDigital Services GeorgiaSo You’re On Social Media. Now What?From sharing info about upcoming events to highlighting the work of employees, public orgs are finding new ways to create genuine…Sep 22, 2022Sep 22, 2022
Yen M TanginDigital Services GeorgiaGaining new insight in the GAPLast year we launched the Georgia Analytics Program (GAP) to track the performance of the state’s websites and help agencies make…Sep 9, 2022Sep 9, 2022