Yi ShieanDriving Adoption of Digital Tools (Amongst Retail Staff)Platforms such as Amazon and Alibaba have been maximising customer engagement through the identification of customer personas and…Dec 3, 2018Dec 3, 2018
Yi ShieaninUX CollectiveBringing digitization into retail storesRetail stores are actually great digital touchpoints on the customer journey that are often missed out on in the pursuit of providing…Oct 10, 2018Oct 10, 2018