“… It was the spring of hope, it was the winter of despair, we had everything before us, we had nothing before us, we were all going direct to Heaven, we were all going direct the other way.” — Charles Dickens, Tale of Two Cities — In a popular TED talk about the transformative power of classical music, Benjamin Zander, director of the Boston Philharmonic Orchestra, tells a story of two salesmen who went to Africa in the 1900s to research the market for shoes.