Yoco Product & Design3 lessons on how (not) to tackle complex design problems.My background is in (heavily-)customer-centric innovation strategy. I’ve had a lot of fun — and frustration — over the past decade with…5 min read·Apr 9, 2021----
Yoco Product & DesignThe Yoco recipe for customer empathyYoco is an African technology company that builds tools and services to help small businesses get paid, run their business better, and…4 min read·Apr 9, 2021----