The 3 types of bullshit feedback — and what to do about them
Claire Lew

For all instances I’d go straight to #3, aka “tell me more” and “help m understand what would be a win scenario for you”. If the other person is heated and bitchy, that can help them calm. If they don’t calm down on their own, then ask them to directly “Im going to help you, please calm down and explain me the situation”. If they don’t calm down and remain bitchy, then just fire them - likely they were the problem :-)

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