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Whether you are hiring employees, independent contractors, or a blended workforce, we all know that the world is changing rapidly and how work gets done is evolving. As a result, how we screen and hire employees and freelancers has changed too. Soft skills — such as empathy, emotional intelligence, kindness, mindfulness, adaptability, integrity, optimism, self-motivation, grit, and resilience — have become crucial success factors.

Why Soft Skills Have Become More Important

As more and more job activities become automated, soft skills, which cannot yet be replicated by machines, have become more important. …


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A year ago, few of us had any understanding of how a global pandemic would drastically alter our lives — from curfews and lockdowns to an increase in remote work and an evolving workforce. What we’re seeing is an acceleration of the future of work.

Here’s how the COVID-19 pandemic has and will permanently change how we work.

Soft skills enable adaptability in the future of work.

This year has upended almost everything. It’s become increasingly clear that you can’t just hire for knowledge, content, and hard skills. …


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With many companies forecasting a sharp decrease in revenue and profits due to these uncertain times, CEOs and other leaders are under significant pressure. Not only do they have to lead themselves through these challenging times, but they are also responsible for managing and guiding their organizations and executives — and their respective teams — to succeed in stressful times. Leaders must cultivate and promote healthy and resilient mindsets on the current crisis and future crises to come.

By cultivating the following habits and behaviors, CEOs, executives and heads of HR can lead with grace and compassion to create a…


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The future of work is rapidly changing and already impacting businesses today with the growth of the liquid workforce. Companies are also facing ever more complex challenges as we are increasingly globally connected. Modern businesses need a modern business strategy built on strategic and operational agility to thrive and grow, especially in today’s turbulent times. To compete successfully, companies need to iterate rapidly and be opportunistic in their approach.

Developing Strategic And Operational Agility

In Harvard Business Review, Donald Sull, senior lecturer at the MIT Sloan School of Management, wrote, “Business opportunities are not distributed evenly over time. Rather, firms typically face a steady flow…


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Companies are increasingly turning to the liquid workforce as part of their overall talent strategy. This talent is not only supporting short-term needs but also providing strategic support with knowledge workers serving as on-demand advisers to executive teams and corporate boards. But how do you develop a robust and reliable freelance talent pool that can become a strategic asset to help your company quickly pivot and scale where needed?

1. Start by identifying your talent needs.

Always start with your strategic priorities. Consider each and ask whether the priority could be accelerated by engaging the liquid workforce. Do you have…


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Mindfulness matters. The ability to be present and mindful — to stay focused intentionally without passing judgment — is a 21st-century skill. Businesses with mindful teams are better equipped to compete in today’s ever-changing environment.

Mindfulness At Work

As most of us have experienced firsthand, stress and anxiety can take a significant toll on the mind and body. A study by the Kaiser Family Foundation found that nearly 40% of Americans feel that the stress of the pandemic has negatively affected their mental health. …


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A New Talent Strategy

HR leaders everywhere are shifting to managing a talent-based workforce that consists of full-time workers and liquid workers. Managing a blended workforce requires a different approach to employee development — you need a talent strategy for your blended workforce, not just your W-2 employees.

An effective talent management strategy is essential for every company to be successful. As companies adapt to meet the opportunities and challenges associated with the future of work, a new approach to talent management is required. The war for talent, particularly top talent, continues to challenge large and small companies, particularly as the freelance workforce continues…


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An Entrepreneurial Workforce

What is the future of work? For many, this idea has become focused solely on shifting to a digital workplace. Covid-19 has caused us all to rethink how and where we work, accelerating the shift to the remote office, but the future of work is so much more than going remote. In my view, the future of work is the liquid workforce where workers are self-employed entrepreneurs.

Companies are increasingly relying on a blended workforce, engaging a mix of full-time and on-demand talent (or liquid workers). This enables companies to smartly and cost-effectively employ the best available talent to meet…


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Whether you’re just venturing out in your new self-employed career track or just starting to explore project-based work, the key to your success will be finding and landing clients. Fundamentally, this begins with thinking of yourself as a business and learning how to promote and grow your business.

Whatever services you’re offering, you’ll have to be your own marketing and sales team. You’ll have to learn to market your expertise and services, build your credibility, articulate your value to clients, and sell yourself and your service offerings.

1. Get comfortable selling yourself

When you start a small business — and yes your own creative or…


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If you’re an independent consultant — or considering self-employment or project-based work to find work-life fit — you’ve likely wondered how (and whether to) market your business and your services. Marketing and branding can be a challenging process for many business owners, but this gets even more difficult when your business is you.

Many new consultants are shy about selling themselves — I know I was when I first got started 15+ years ago — so I’ve put together six tips to help you cultivate your brand, market your services, build your business, and join the future of work.

1. Determine what services you will offer

Getting…

Yolanda Lau

consultant. entrepreneur. advisor. educator. @MIT engineer/biologist. systems/design thinker. mother. @poweredbyliquid @FlexTeamCo @LauLabs @79StudiosLLC #Aloha

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